Reduced order lead time by [X] weeks
We mapped the order-to-cash process and found three handoffs that accounted for most of the delay. The leadership team approved a new routing system and cut lead time from [X] weeks to [Y] weeks.
Management consultancy
Morrow & Co. works with leadership teams to diagnose the real problem, build the case for change, and carry it through.
What we do
We help leadership teams define the problem, weigh options, and commit to a course of action that the whole organisation can follow.
We redesign how work moves through the business: roles, handoffs, and decision rights, so the structure supports the strategy.
We plan the sequence of moves that turns a decision into a new way of working, with clear owners and a closed feedback loop.
Recent work
The case studies below use placeholder figures until client approval.
We mapped the order-to-cash process and found three handoffs that accounted for most of the delay. The leadership team approved a new routing system and cut lead time from [X] weeks to [Y] weeks.
We worked with the managing director to rebuild the pricing model and remove two low-margin activities. The change shifted mix toward higher-value work without cutting headcount.
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